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Partners Bring On-Demand ADA Options to Riders in Downtown Area
By Sentinel News Service
Published March 22, 2019

The assisted-rider community of Los Angeles will now have access to FlexLA’s affordable, on-demand ride sharing services thanks to a grant from the Los Angeles Department of Transportation (LADOT) to ButterFLi, an LA-based transportation provider for Angelinos with accessibility challenges.

FASTLinkDTLA Transportation Management Organization (TMO), in partnership with LADOT, oversees the microtransit pilot program FlexLA, a service available downtown in the evenings when public transit service is less frequent. This recent ButterFLi partnership will better service people with accessibility challenges.

“Creating transportation options for people with all levels of mobility capabilities is another way LADOT secures measures to best serve and represent our community,” said LADOT Assistant General Manager Monique Earl. “This grant helps connect more people to more opportunities. This pilot program also helps us best support the transit network by making safe choices a priority.”

FlexLA’s Mercedes-Benz Metris passenger vans driven by professional drivers including U.S. military veterans, seniors and disabled riders and a companion passenger will now have access to up to eight reduced-fare rides per month within the 8-mile service area (see map below) for just $2 per person per one-way on-demand ride.

We are delighted to work with such a highly-regarded, experienced company as ButterFLi to serve riders and their companions, and expand the opportunities to travel limitlessly around the Los Angeles area,” said Hilary Norton, Executive Director of FASTLinkDTLA Transportation Management Organization (TMO).

FASTLinkDTLA TMO, Downtown LA’s transportation management-focused public-private partnership, and moovel (becoming REACH NOW), the leading provider of mobile ticketing applications in North America, recently launched FlexLA, a new ridesharing pilot. FlexLA, offers competitive flat-rate fares – just $2 regular rate fares and free low-income fares — to Downtown Los Angeles riders. FlexLA’s mobile app is available in both Spanish and English in the Apple and Google app stores.

“ButterFLi is grateful for the additional grant funding being provided by LADOT to support this service and is pleased to partner with LADOT and FASTLinkDTLA to make affordable, assisted on-demand & scheduled transportation accessible to seniors and persons with disabilities throughout the city of Los Angeles,” expressed Delilah Lanoix, ButterFLi Co-Founder and CEO.

Riders can easily book a ride on the ButterFLi service by calling 1-855-267-2FLi (2354) and providing the customer service center with information about their mobility and transportation needs.

The FASTLinkDTLA TMO and FlexLA micro-transit pilot is partially funded by Metro ExpressLanes Net Toll Revenue funds.

 

About ButterFLi Technologies 

ButterFLi’s connected fleet solution aggregates existing transportation companies and greatly simplifies access to on-demand and scheduled services to an underserved community of individuals with varying mobility needs. ButterFLi serves any customer requirement, whether you’re an individual needing specialized transportation, or a healthcare organization, municipality, or roadside assistance company. ButterFLi improves the lives of assisted riders, impacts the business of specialty fleets, and transforms transportation within cities and healthcare organizations through personalization and connected technology.

 

About FASTLinkDTLA

FASTLinkDTLA is a partnership of businesses, employers, developers, business improvement districts, organizations, and nonprofits focused on improving mobility, transportation and infrastructure in Downtown Los Angeles. FASTLinkDTLA’s activities include advocating and promoting transportation system and demand management strategies to reduce traffic congestion, air pollution, and commuting costs. It also generates joint public-private partnerships to solve transportation problems. In addition, FASTLinkDTLA creates a central information service for increasing mobility choices and addresses public transportation and other transportation related issues with a goal to improve the quality of life.

 

About moovel North America (becoming REACH NOW)

moovel N.A. LLC (becoming REACH NOW), a part of moovel Group GmbH, enables seamless multimodal experiences and connected transit commerce through mobile applications. moovel (becoming REACH NOW) is the leading North American provider of mobile ticketing applications that allow riders to book and pay for public transit tickets via their smartphone. Led by CEO Nat Parker, moovel (becoming REACH NOW) is headquartered in Portland, Oregon.

 

About LADOT

LADOT Transit is the largest municipal provider of transit service in Los Angeles County offering commuter bus and neighborhood circulator services as well as mobility services to seniors and the disabled. Its DASH circulator bus services operate five routes in Downtown Los Angeles and in 27 other neighborhoods throughout the City of Los Angeles. For DASH or Commuter Express bus routes in your area, please visit www.ladottransit.com or call the LADOT Customer Service Center at (213, 310, 323 or 818) 808-2273.

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