Last updated May 1, 2015

What personal information do we collect from the people that visit our website?

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, credit card information or other details to help you with your experience.

When do we collect information?

We collect information from you when you register on our site, place an order, subscribe to a newsletter, respond to a survey, fill out a form or enter information on our site.

How do we use your information?

We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:

• To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
• To improve our website in order to better serve you.
• To allow us to better service you in responding to your customer service requests.
• To administer a contest, promotion, survey or other site feature.
• To quickly process your transactions.
• To send periodic emails regarding your order or other products and services.

How do we protect visitor information?

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.  Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology and processed directly through our bank so no credit card information is stored on our servers.  We also regularly scan our site for malware.

Do we use cookies?

Yes. Cookies are small files that a site transfers to your computer’s hard drive through your Web browser (if you allow) that enables our site to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your web browser settings.  If you turn cookies off, some features will be disabled.  It may turn off some of the features that make your site experience more efficient and some of our services will not function properly.  However, you can still place orders over the phone by contacting customer service.

Third Party Disclosure

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We only release your information in order to comply with the law.  Non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Third party links

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites.

Google

We use multiple Google services including but not limited to AdSense, Remarketing, Analytics, Dart for Publishers. We along with third-party vendors, such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions, and other ad service functions as they relate to our website.

Opting out: Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising initiative opt out page or permanently using the Google Analytics Opt Out Browser add on.

California Online Privacy Protection Act

We agree to the following:

• Users can visit our site anonymously.
• This privacy policy we will remain linked from our home page and all other appropriate pages.
• The Privacy Policy link and page will include the word ‘Privacy’.
• Users can be notified of any privacy policy changes by visiting this page.  Please check this page periodically for changes. Your continued use of our site following the posting of changes will mean you accept those changes.
• Users are able to change their personal information by logging in to their account or calling customer service.
• We honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
• We do non-personally identifiable behavioral tracking.

COPPA (Children Online Privacy Protection Act)

We do not specifically market to children under 13.

Fair Information Practices

In compliance with Fair Information Practices we will take the following action should a data breach occur:

• We will notify users via email within 7 business days.
• We will notify users via website notification within 7 business days.

CAN SPAM Act

When you provide your email address we may use it in order to:

• Send information, respond to inquiries and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
• Send you additional information related to future products and/or services.

We agree to the following:

• Allow users to unsubscribe by using the link at the bottom of each email.
• Not to use false, or misleading subjects or email addresses.
• Include the physical address of our business or site headquarters.
• Honor opt-out/unsubscribe requests quickly.

Contacting Us

If there are any questions regarding this privacy policy you may contact us here.