LADWP Board of Water and Power Commissioners

Community Stories Help End Shutoffs for Low-Income Customers

Residents and community organizations from across Los Angeles, specifically in South L.A., have diligently shared their stories about experiencing high LADWP bills, utility debt, and utility shutoffs to LADWP Board of Commissioners and staff, seeking an equitable solution to long-standing inequities. On Tuesday, November 8, the Board passed a motion ensuring that families enrolled in low-income assistance programs do not need to worry about having their water or power shutoff and extending shutoff protections to all customers during extreme weather events.