Governor Newsom Announces Changes at Troubled DMV
SACRAMENTO, Calif. (AP) — California’s DMV is trying to improve customer service by accepting credit cards, upgrading its website and offering clearer instructions on how to obtain a new federally mandated ID, but Gov. Gavin Newsom cautioned Tuesday the agency’s long wait times and other troubles aren’t over. “This is going to take a few years. Next year will be tough,” Newsom said, referencing an expected surge in people using the Department of Motor Vehicles next year to acquire new IDs that will be required for air travel. Newsom spoke as he released a report detailing efforts the DMV is