L.A. Metro CEO Delivers Annual State of the Agency Report
February 3, 2016
L.A. Metro CEO Phillip Washington delivered his first annual State of the Agency report last Thursday to the Los Angeles County Metropolitan Transportation Authority (Metro) Board of Directors calling the agency sound, with many challenges ahead. However, Washington said those challenges are being addressed and the many opportunities that lie ahead of the agency are achievable. Highlighted in his report to the Board included fiscal stability with the creation of a Risk Allocation Matrix (RAM) to deal with future operational deficits and optimization of Metro services and fare media in the coming years. Enhancing the ridership experience was also a