New Web-Based Public Assistance Eligibility System to Serve over 3.5 Million
October 7, 2015
DPSS to Launch Pilot of New LEADER Replacement System (LRS) The Los Angeles County Department of Public Social Services (DPSS) recently announced the pilot launch of a new case management and benefits eligibility system known as the LEADER Replacement System (LRS). The largest system of its kind in the nation, LRS provides a modern, web-based tool for public assistance case workers in Los Angeles and neighboring counties to help improve service and enhance customer experience. DPSS will pilot LRS in two public assistance district offices, one in West Los Angeles and one in South Los Angeles, with full countywide implementation