Sacramento – In a continuing effort to address wait times at field offices throughout the state, the California Department of Motor Vehicles (DMV) is increasing the number of Saturday service offices to 60 and offering service every Saturday. The offices will open 8 a.m. to 5 p.m. every Saturday starting on August 4.
“We apologize for the increased wait times. We continue to actively work on solutions to get customer transactions completed more efficiently,” DMV Director Jean Shiomoto said. “We will process all transactions except behind-the-wheel exams on Saturdays.”
The DMV began offering Saturday service in June. During the first three Saturdays, the DMV assisted approximately 35,000 customers.
There are currently 43 field offices offering weekend service. Those offices will be open Saturday, July 21 from 8 a.m. to 1 p.m. On August 4, an additional 17 field offices will open when Saturday service expands to 8 a.m. to 5 p.m. The new offices include:
The full list of field offices open on Saturdays can be found on the Saturday Service webpage.
Appointments can be scheduled up to 90 days in advance using the DMV’s website or calling 1-800-777-0133. The DMV reminds customers that we do not charge to schedule an appointment to visit a DMV field office.
The DMV has been experiencing longer wait times due to a number of factors, including the implementation of the federal REAL ID requirement, a new queuing system and an electronic driver license and ID card application. Increased Saturday service is part of the department’s strategy to ease wait times in field offices, as well as reconfiguring the queueing system and extending office hours at 14 locations.
Beginning Monday July 16, the DMV will also open the 14 field offices below one hour earlier. The offices will open at 7 a.m. four days a week. They will continue to open at 9 a.m. on Wednesdays and close at 5 p.m. daily.